I made final payment and requested disconnection of Verizon Wireless broadband service for my HP Netbook on 1/22 after my service was abruptly disconnected for non-payment one week before the bill was due on 1/21. I was a loyal customer with no billing issues until a payment made during the holiday ...
I write this for Sylvia Levine whose phone number is 718-268-5905. She is almost 93 years old and has no income except Social Security. Her phone bill for last month was $10.82. Her new bill was over $34 plus tax. When I called Customer Service for her, I was told that her Lifeline Service had to ...
Verizon Wireless agreed that they were over charging $10/month for about 12 months and refund within 7days about a month ago. I was expecting that refund to pay up my past due of 100 _ dollars. I found today that my service was suspended. I called in and found out the refund was denied by the ...
Called Verizon wireless about a black dot on the top of my phone. Customer service agent said it was a new phone under warranty send it in. I said it works fine & if there is a charge I will keep it & wait for another phone on my family plan for an upgrade. She assured me it was under ...
On Sunday, January 13, I purchased Verizon's Premium Technical Support Plan for $14.95 per month for 10 months, with a cancellation fee of $59.99. I made 6 calls to Tech Support at (877) 718-6716 with 6 different case numbers, ending most of the time with more problems than what I started out with. ...
When I started my service with Verizon a decade ago, I had to pay for my service a month in advance. I cancelled my service in February. I paid the bill 1 day before I cancelled my service, because I did not want any problems. I should have received that full payment returned. But I received $15.00 ...