I'm disabled, living on a low fixed income. I feel Verizon forced me to break my contract by not offering me unlimited usage for the low monthly rates they offer today. They have charged me $1006.00 from a past account and sent to the credit bureau, making it impossible to achieve credit ...
Verizon has developed another way to inconvenience and nickle & dime their Customers by not allowing them to choose when to submit payment for their bill on-line. When you get your notice to pay your monthly bill, Verizon only allows a 7 day window from the day you access their on-line payment ...
I used to work in a call center that answered calls for VZW customers. I am also a customer. The information given is a firsthand account of how you are treated and why you are treated that way. I check the VERIZONPATHETIC website (Post: Why You Are Lied To) at least once every 3 days to see if I ...
Have had a Verizon wireless family plan for many years and wanted to remove one of my grown children who is out on their own now... Verizon wants $130.00 to remove them for early contract termination even though they are not the primary on the account... Lots of run around, say supervisor not ...
1. I never received my rebate on the phone I got from them last year. I had to move twice in the past year and my copy of the rebate papers is somewhere in a tub of papers. 2. The phone they sold me last year, on which they reneged on their rebate offer, has been defective from the first day I had ...
I bought an iphone 5 and car charger from Verizon Wireless. The cable for the iphone would not fit in the car charger, so I returned the charger. A week later, the keyboard on my iphone would not work. Verizon billed my credit card for the new iphone. I sent the old one back to them. When they ...