Trying to cancel a Fios order was a nightmare. Constant call transfers and no one could help. On the phone forever. Took forever to finally get someone. They need to get their act together. ...
I have 3 phones and a 2 year agreement with Verizon Wireless. I also have 3g hotspots, etc. My bill is around $350/month. One of the phones on my account (my girlfriend's Incredible 2) started acting really weird. Her screen wouldn't respond to her touch, then sometimes it would, then it would move ...
I went to the Verizon on Fields-Ertel Road near Loveland, Ohio to do a favor for a friend and make a payment on their prepaid cellphone. I was told I needed to use the kiosk machine as the store does not take payments at their registers. I had never used one of these before. It asked for the phone ...
Purchased a (at the time brand new), original droid cell phone. Used it, and upon having issues with the phone I was sent a replacement warranty phone. I did as the instructions says and returned the original cell phone in the pre paid box / label back to Verizon Via FedEx. Three months later I ...
This is a shortened letter that was sent to the FCC, Verizon Wireless, and the New Mexico Public Regulatory Commission in November: This letter is a last recourse follow-up to futile efforts call that I have made to Verizon Wireless on Monday, November 1. (I write now after getting the runaround by ...
On December 24th I activated three cel phones I received from Verizon which I purchased as Christmas presents from Verizon for my family. These were on a contract I was renewing after having signing up with Verizon 2 years before that. I activated the phones 12/24. One of the phone was not working ...