I was having issues with my Samsung Galaxy iPad almost since i bought it. I contacted Verizon and the first of many contacts told me that they would send me one and then i should return the old one. After several days i finally received any empty box. Upon contacting Verizon i was informed that the ...
Where should I begin... My husband and I changed cell phone providers because my parents not only switched to Verizon and seemed to get great Customer Service and have been nothing but happy but also because I had so many issues with my previous provider. NOW I am wishing I had never CHANGED to ...
Let me count the ways that Verizon Wireless has ripped us off.inaccurate billing, charging for texting that we did not select, failing to block out texting and then charging us, adding a data charge on a non-smart phone and then billing for use of the Verizon mobile web, not allowing payment until ...
I went over my minutes in my plan. Verizon lets you upgrade your plan retroactively if you go over to avoid paying overage charges, you just pay the monthly rate of the higher plan. I checked my usage and called to upgrade my plan but I was one day late.instead of paying $20 for the higher plan, ...
I have been ripped off and over billed every month since I switched to this carrier. My first months bill was over $800.00 and I had an unlimited plan and paid cash for my phone. The retailer took my money and never provided my phone. The store was taken over by corporate and no refund. They said ...
Verizon Wireless is trying to charge my account and put me in collections for a cellular phone that they allowed my mother to order on my account as a replacement phone for her defective phone. My mother's name is not on my account to begin with so the Verizon store that she went in to never should ...