Imagine my surprise when I got back from Europe and found my Verizon Wireless phone, safe and sound, untouched, in my house - but with charges from Verizon for downloads. Two downloads, total of ten bucks, but I didn't make them. They wouldn't take the charges off. Doesn't matter they were for ...
I called Verizon because my phone had received a strange text message that concerned me. I explained the situation with the rep and she seemed to be confused. She insisted she would block the number and I finally agreed even though I really did not think that would fix the situation. She then sent ...
I purchased a Droid phone from Verizon Wireless mid August and they were advertising a special for Buy one get one free. I was not sure I would like the phone and was advised by their representative that I had 30 days to make up my mind. Today I called and spoke with a young lady first and she told ...
To convince me to switch my service to Verizon, Doug Neal, the Verizon Wireless store manager in Princeton, W, told me that I would receive a $50 rebate and 20% discount as a state employee. Before I left the store that day, the rep handling my switch over informed me that they could not sign me up ...
I was researching renewing my Verizon contract & purchasing a new smartphone (my account said I was ready to upgrade). I was offered multiple discounts including the following: Free month of service Matched discount on phone price (offered in store - matched over the phone with a Verizon ...
I set up my account to be paid through "AUTO PAY" on the 28th of every month from my checking account. I always do this because I do not like to remember to pay things and so I set up everything I can to be automatically deducted from my checking account on a certain date (and that's the ...