I requested to cancel my personal training sessions on March 14 with Urban Active employee Jack, at their location. Since I have done so, I never got the refund I was promised for paying the first and last months dues for training sessions when I originally signed up. I went back in April as I was ...
On 1/31, I sent an email to the four members of Urban Active's corporate office (all listed on Urban Active's website). As of today (2/6) I have not heard a response. I called the customer service number listed on the website and spoke with a woman who mentioned that I forward her an email ...
False advertising.internet site says twelve free days for anyone that signs up. I gave them all of my information and printed out the coupon. When I get there, Bill (the manager) said I had to pay fifteen dollars a day. He said "some restrictions apply". I have more than enough money to ...
Make your new years resolution by avoiding global fitness and / or (800-323-6005) urban active fitness don't give your credit card info scam fraud improper billing look this company up on usacomplaints.com BBB.com SEE HOW THEY BILLED ME Per request I will provide my actual statement @LIVE.com OR ...
A warning to anyone considering personal training at Urban Active!!! They will steal your money and then ignore you when you complain! I signed up for my membership at the Urban Active in Kenwood in August. I was not interested in the training program but was offered a free session so I did it. ...
This company is fraudulent and dishonest. I wanted to cancel my "no-hassel" month to month membership in April. After several un-returned phone calls to manager, Brittany, regarding what I needed to do to cancel, I went into to gym to see if I could get some answers in person. Nope! ...