I have been at this gym since Aug 10. It is a nice gym until u start talking about the contract. They have u sign first not going over the terms. Then when u do read it u only have three days to be approved for a cancelling. It takes that long for the letter to get there. U have to pay $250 to ...
I have tried to resolve my issue with Urban active since last April. It is now the end of February and my card still is being charged monthly with no anticipated resolution. When Urban Active came into town they had offered what seemed to be a great deal. At the time I signed my son and myself up. ...
I signed up in January for a membership at Urban Active. When I joined I specifically asked if I could quit whenever I wanted to and was told I could and that I there would be no hidden charges. I was happy with the gym but after 9 months decided I did not have the time nor did I want to spend the ...
My husband and I signed up for membership at Urban Active in Powell, Ohio in 2010. From the start, we were treated poorly. Everyone we encountered on the staff was condescending and we found it difficult to find even the most basic information, like class schedules. When I asked a personal trainer ...
I signed-up in September at this gym because they had a pool. I was not interested in any other programs or equipment, just to be able to swim. I paid for 2 years. I was assured that the pool was well maintained and kept at a desirable swimming temperature. Beginning November, the pool was very ...
My boyfriend in I joined Urban Active togheter at the beginning of December. I was in the midst of relocating to Ohio and told them that the checking info we used for direct payment to sign up would need to be changed as soon as my move was complete. The guy who signed us up said this was not a ...