Site: ups.com
Found 176 reviews / complaints
Page 27

United Parcel Service
Required social security and driver license numbers to mail packages

United Parcel Service claims to be protecting all of us hapless souls from the evils of the worlds by requiring social security number and drivers license number to mail any packages. They claim to be super endowed with powers to protect all of this very sensitive private information when no other ...

United Parcel Services
Pulse oximeter delivered to wrong address, no resolution after nine days

I purchased a pulse oximeter on eBay. A UPS Store sent the package to me for the seller. I checked the tracking number on delivery day, and lo and behold, "B. DAVEY" located at "DOCK" accepted it at 10:31 A.M. I called UPS and they asked my if there was a problem. They said it ...

UPS
Claim denied for insufficient packaging on one of two identically packed cartons

The claim I filed with UPS has been denied due to insufficient packaging. I filed for 2 ctns which were both packed the same way. UPS paid for damage to the 1st ctn but denied the 2nd ctn. I don't understand they were packed the same way so why not pay on the 2nd ctn? I can not afford the cost of ...

United Parcel Service
Damaged motorcycle saddle pickup lost, wrong saddle sent months later

I won a very hard to find Motorcycle saddle on eBay. The sender didn't put it in a hard wrap. UPS doesn't generally let items send this way. When I received the saddle it had 2 small holes with deep indentations in it from something had sat on it. I called the original owner and asked him about the ...

United Parcel Service
Four of five packages mishandled, pickup instructions ignored

Out of last times I have gotten a package mailed thru UPS, 4 of 5 have not been handled well. 3 times they where supposed to have package left at the mail center for pickup and they were not, I had to go meet the driver on his route to get my package. The 4th time they could not find my package at ...

UPS
Laptop missing from box shipped to daughter, $1500 claim denied

I sent my daughter's laptop to her via UPS and it was stolen from the box. She received any empty box. UPS denied my insurance claim. How can I appeal? The laptop was in the box I had previously received it from the Best Buy repair service center - very well padded and secure. The clerk at the UPS ...