I ordered a Kenmore chest freezer online from sears.com for the price of $400 in april. February the freezer stopped freezing and i called sears repair to come look at it for $70. The repair technician informed me that it would cost $400 to fix it, and that it was not even a Kenmore freezer! The ...
Sears will not honor their warranty on an appliance that I purchased 5-15; The appliance tech came out to service the product. But when the appliance tech called the tech support he told him that they would not authorize replacement even though the service tech stated in his report that the burn ...
Sears – phone offer was a steal. Sears website advertised a phone. I committed to purchase but instead bought broken promises, potential fraud and abysmal customer service’ – all at my ADDITIONAL cost. Money was committed from my account to Sears however, the company cancelled and blamed a 3rd ...
My complaint is... I first ordered on Sears web site. On there site it said buy 60 earn 10 in rewards. I got my items but no rewards here my items were split up some said kmart on them. I called. And they said it could take 30 days. The points should of came instant. I was transferred to Sears they ...
I bought a Kenmore Refrigerator (model #253.7031) in November 13. Today we went to get a filter for the ice make and water system and was told the filters are no long manufactured. They told us to call around and see if any parts or repair center might have some stocked! I am so frustrated and not ...
I was in Sears store in Marion, Illinois and used my debit card and cash register would not print a receipt for me. Manager came over and tried to get receipt to print and said the transaction did not go through even though I pulled my bank account up on my phone and showed him the money came out ...