My first call to Sears was 4/22. The repairman came on 4/26 and 5/10. I had to wait a week for a repairman each call. The contract was with Root's Small engine. They have not fixed the mower yet. I was told, "Its out of gas!" Well, 2 gallons of gas should have mowed my lawn a dozen times. ...
I ordered a green house, they sent wrong one. After fiasco of getting it sent back, three weeks later. No right greenhouse, no money, no nothing. Say they don't know what happened to it, have given info. Over and over. Talked to sears, warehouse, who knows who. Frustrated and done with them. ...
I ordered a Black & Decker 9 amp electric lawnmower on May 2 (Model MM275) at a cost of $159.59. Sears sent me a 6.5 amp Model MM175 instead. On May 7, I called and spoke with a gentleman who assisted me in returning the wrong mower. He also assisted me in purchasing the MM275 that I had ...
May 4 we ordered a range online layaway but were able to use our coupon code. We were informed we're not able to use coupon codes on layaway, which is false, because we used coupon codes on layaways in the past and the following day used a coupon code for another layaway. We contacted sears & ...
On January 12, I ordered a futon from Olejo.com, through Sears.com's web site - a New Energy Fuji Futon Queen Frame, SKU#NEW8414. After having it for approximately 60 days, the edge of the front frame broke. This company's web site, as well as Sears web site states that there is a 10 year warranty ...
Sears Home Improvements installed an acrylic bathtub as part of a remodeling project, and three days later "cracks" that look like scratches appeared in the bottom of the tub. They will not come out to investigate and will only say that the warranty doesn't cover scratches. We were never ...