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Sears.com
Consumer Report

My first call to Sears was 4/22. The repairman came on 4/26 and 5/10. I had to wait a week for a repairman each call. The contract was with Root's Small engine. They have not fixed the mower yet. I was told, "Its out of gas!" Well, 2 gallons of gas should have mowed my lawn a dozen times. ...

Sears.com
Consumer Report

I ordered a green house, they sent wrong one. After fiasco of getting it sent back, three weeks later. No right greenhouse, no money, no nothing. Say they don't know what happened to it, have given info. Over and over. Talked to sears, warehouse, who knows who. Frustrated and done with them. ...

Sears.com
Consumer Report

I oredered a Black & Decker 9 amp electric lawnmower on May 2 (Model MM275) at a cost of $159.59. Sears sent me a 6.5 amp Model MM175 instead. On May 7, I called and spoke with a gentleman who assisted me in returning the wrong mower. He also assisted me in purchasing the MM275 that I had ...


Sears.com
Consumer Report

On January 12, I ordered a futon from Olejo.com, through Sears.com's web site - a New Energy Fuji Futon Queen Frame, SKU#NEW8414. After having it for approximately 60 days, the edge of the front frame broke. This company's web site, as well as Sears web site states that there is a 10 year warranty ...