Our Kenmore dryer stopped working late May and we immediately called Sears (we have an extended warranty). First available was June 4, and the repairman arrived, said "it's already working, " did a few checks and left. Two hours later, it stopped working again. We called Sears, thinking ...
I bought a Sealy mattress from Sears. Within a few months I noticed a defect on one side of the bed. If I sat there, the whole side would sink and pop out. This would make rotating the mattress impossible, since my head would sink when I slept. I went to Sears, with all paperwork, to arrange a ...
On April 21 I found the grill I had on layaway at Kmart in Cranston RI was on Sears.com for $174.97 and the price at Kamart for same grill was $249.99. I called store to take grill off layaway and I was told at the Kmart National Retail Complaint phone number (800-690-5650) that Kmart and Sears are ...
I purchased my Craftsman 26.0 HP 54" CUT GARDEN TRACTOR June. Since my purchase i have had to call for technician 3 (three) times. 1st time bolts were falling out of the rearend of the tractor, 2nd time I went to use tractor and it would not engage in reverse, 3rd time tractor would not engage ...
I purchased an extended warranty on a treadmill from sears. When I called to set up an appointment for repair I explained to the representative that I would need 4:30 or later or a Saturday because of my work schedule. He assured me this would not be a problem and scheduled me for 4:30 or later the ...
I purchased a craftsman power washer last year (Spring 2009). It was purchased at the Sears in York PA, in the Galleria Mall. Upon initial use, after about 10 minutes, the engine seized up and would not restart. I couldn't even pull the crank cord. So, I contacted my local store, to find out what I ...