On Thursday Morning July 15th, I contacted Sears to repair my Heat Pump/AC unit that was installed by them in 2007. The compressor would not come on and it was only blowing hot air. Sears told me that the unit was still under warranty until 2017 as I'd purchased the extended warranty. They said the ...
On April 10, I purchased a Sealy Posturepedic Midnight Serenade firm pillow top mattress & box spring set (model #505592) on sale from Sears in Garden City, New York. It was delivered on April 20. Two months later (June 26), the side of the bed collapsed, causing my grandson to fall out of bed, ...
Not only does service and customer service stink-so does trying to get the name (s) to send a complaint regarding a service problem. ...
Dear Bruce Johnson, I purchased a range for $452.00 from Sears on 06/20, order number 147937948 and I received a call from Sears delivery department stating that my item would be delivered on 06/26 and I also received a window time of 1 to 3 pm. So I took off from work and I waited for my delivery ...
I find sears homeservices to be poor... I bought a top of the line tiller and it failed at the first of the second season. Called... 2weeks for first appointment... Repairman found the belt off and bent down two guides to repair the machine... He went to test the unit and broke the pull rope... Had ...
I had paid online on Sears.com, on Friday morning June 18th for a wheel alignment service. The price quoted to me was $54.99. According to the website and the email for the order, the store was supposed to call me prior to my service (June 19th - between 4-7 pm service time). However i did not hear ...