Purchased a Fisher Payel Dryer back in 2009. I purchased a three year warranty protection plan for $100. The dryer is not working anymore so called up Sears to schedule a repair man to come out here and fix the dryer. One the website it says same or next day service. Anyway after being transferred ...
After setting up an appointment to get my air ducts cleaned ($240), I was told that I needed to get my intake motors cleaned at a cost of $180 pre motor (2x), and without that cleaning, the duct cleaning service would be useless. Moreover, after the techs left, my upstairs felt like something was ...
I ordered a Sears riding lawnmower online and later that day (5 hours) changed my mind on which one I wanted and looked up the Sears return policy and it allowed me to cancel the order with no penalty. I called and did so and the Sears employee helping me (From another country apparently) refused ...
I had a freezer that had a leak in the coolant lines which had to be replaced under warranty. I lost a freezer FULL of food. Apparently Sears has no emergency service for freezers and refrigerator repair. At first I was told that no one could come for 10 days by someone in India! I called customer ...
On June 1st I took my Sienna Van in for an oil change and a brake evaluation. There was a thumbing noise in the back of the van. I was told that I needed new wheel cylinders. The work was done costing $ 264.63. On June 14 return with the van; the noise was worse, brake repair was done under ...
On Thursday Morning July 15th, I contacted Sears to repair my Heat Pump/AC unit that was installed by them in 2007. The compressor would not come on and it was only blowing hot air. Sears told me that the unit was still under warranty until 2017 as I'd purchased the extended warranty. They said the ...