I have determined in my dealings with Sears over the last few months that they have absolutely no interest in customer satisfaction or standing behind their service promises. I am not an avid Sears shopper, and if not for a good deal now neither to accommodate us for our inconvenience for an issue ...
My timer went out on my Sears Kenmore Washer about a month ago. I called them they came back with a refurbished part. It's a good thing I check both appliances while washing clothes. I was able to catch it in time. I used it again and it burnt the motor out. It could have been a disastrous event. ...
My wife ordered a washing machine through an Employer Purchase Agreement between her employer and Sears. After washing 2 loads of clothes the electronics in the appliance shorted out and the lid lock would no longer work, therefore the wash cycles would no longer work as well. If you've ever taken ...
Beware - do not use Sears repair service. I had a dryer repaired that needed a new heating element in August at a cost of $200. The new heating element went out on December 26 (four months later). After speaking to a customer service rep and supposedly a supervisor, they informed me that I would ...
My wifes armada needed brakes and rotors and alignement was quoted about 800 dollars we agreed was told would take about 3 hours they needed parts delivered 8 hours later was told wrong parts were delivered 3 times asked for some kind of compensation dave said no thta he would take off all the ...
Sears is no longer a TRUSTED consumer service name. Way too may problems, lies, and disreguard. I have been waiting 3 days for them to fix my frig. Each day they fail to come and call to give me a lame excuse. I called and called and all they say - Im sorry, bla, bla, bal. My 3 days out of work - ...