Received a letter from Santander giving payoff amount on my Ford truck that was good to a certain date. Sent a payment for total amount certified mail, that was received the date of letter offer. I received a call a week later wanting my monthly payment and representative said he showed no payoff ...
I was switched to Santander in August. In April I got a phone call from a repo man stating I hadn't made my car payments and he was going to take my car. Right away I got on the phone and called Santander they stated that my car payments for April and July were not made. So to keep my car from ...
My original loan was through CitiFinancial Auto. I have never made a late payment or had any problems what so ever. Santander Consumer took over the loan, and boy was I surprised to see that my original maturity date of the loan went from April to October. The balance did not change, only the ...
These people like to call you day and night even after you make payment arrangements a with them. I am getting tired of it. ...
Had a car loan with Citi Financial Auto and had automatic payments setup with my bank account. The car loan was bought out by Santander Consumer USA I think in January. Automatic payments continued without any issues. The car loan was paid in full on 3/30 as I purchased a new vehicle and I am ...
Santander Consumer took over my automobile loan from CitiFinancial. I was never notified via mail phone, email - nothing. I never got a bill so I had no idea what was going on. Then the harrasing phone calls started. I didn't know where to make my payments! I started to get scared that it could ...