Santander Consumer Usa
Loan term changed from 60 to 96 months with large payoff balance
I talked with a supervisor about our loan and the payoff on our 2004 Ford Taurus. When we bought this car in 2007 we paid $9000 and had a 60 month loan. As of Oct 8 I find out our payoff on this car is over $8800 and we are supposed to have a loan of 96 months. We never signed any paperwork on this ...