On 11/29 I used the online "RUSH" service of HSBC Nevada (Note: their Salinas CA PO Box) dba Orchard Bank to payoff my account balance. ACH national check rules allow only 3 days to collect check funds, yet they refuse to clear the balance for 14 days. This gives them unfair interest ...
I called the "customer care specialists" of Orchard Bank because my credit union had refused to pay my account because I had filled out inaccurate information due to misunderstanding the instructions on their website. When I attempted to communicate my problem and request that I not be ...
After making all of my payments on time and more than the min. Amout due, I received a letter notifying me that my interest rate was going up, based on my and other customers credit report. I figured it would go up a little bit, but the almost doubled it (29.99%). What really is hard to believe is ...
I applied for an Orchard Bank card online. When the card arrived, the fees were disclosed with a whopping $89 a year fee and 18.9% interest rate, so I never activated the card. Next month, I receive a statement with a minimum payment of $8.90. I never activated the card, so I called Orchard Bank ...
Sent a payment over a month ago. They never credited it. I have even made another payment since then and it has benn credited. Every time i call they give me another lame excuse. Now I feel like I am out the 400.00. They also never answer the phone or speak very good english. I have talked to ...
Add me to the list of many ripped off by Orchard Bank. I'll just paste a copy of the letter I sent to my Attorney General (who said they couldn't help me and referred me to the Office of Comptroller of the Currency): I am asking for your help dealing with Orchard Bank. They have charged this ...