I've had quite the worst customer service experience I've ever had with this company. Their communication is horrible. I ordered my glasses but then didn't hear anything for a couple of weeks. They finally arrived without a packing slip or invoice, and not in the color I expected. I emailed them ...
Optics fast is as dishonest as the day is long. As we all know, some pairs of glasses come in only one size. Others come in multiple sizes. Reputable vendors tell you the glasses size up front. That's not how they do business at opticsfast.com. They are happy to let you order glasses in a mystery ...
Opticsfast sold me a pair of frames. I was buying a replacement for a pair I had that broke. I ordered, they arrived. They were much smaller than I needed. Turns out, this pair comes in multiple sizes. They don't note that when they are selling, and when I asked if I could return them for the right ...
Sent two pair of glasses with broken arms. One pair was my everyday glasses and one were sunglasses that cost 300.00. I paid the fee they requested for repair and as of today, after calling emailing and getting hung up on when I called customer service I still have no glasses. These were daily wear ...
I paid was was due at checkout on there website. They are attempting to charge another $12.00 for shipping which was neither agreed upon or authorized. The owner, Becky has been rude and insulting. She has threatened to call the police. I have sent 30 emails and made numerous calls only to be hung ...
Scammed by Optics Fast. I mailed them my $300 Zegna sunglasses for a simple hinge repair. I sent them $14.95 as requested online for a "hinge repair." Now they are requesting another $60.00. I don't want this repair and they will not mail back my sunglasses. I am afraid to give them my ...