Scammed by Optics Fast. I mailed them my $300 Zegna sunglasses for a simple hinge repair. I sent them $14.95 as requested online for a "hinge repair." Now they are requesting another $60.00. I don't want this repair and they will not mail back my sunglasses. I am afraid to give them my ...
I ordered a pair of glasses on September 7th from OpticsFast thinking, as per the company's FAQ, that the glasses would ship within 7 days. After a week of ordering without any shipping confirmation I called them to find out where my glasses were. Since September 14th I have been getting the run ...
1. On August 31, I phoned sales at OpticsFast for a quote on the replacement of a stem hinge for my Oakley Half X Sunglasses. I was quoted approximately $39. I agreed to the price, and sent the glasses to OpticsFast’s Brooklyn, NY facility. 2. I received an email from OpticsFast on September 13 ...
When the frames I purchased from OpticsFast arrived, they were the right color from the right designer, but the wrong size. I called the company, fully expecting to hear, "So sorry, please return them and we will send out the right size." Instead I got Cruella de Ville, who informed me, ...
Stay away!!! Ordered a simple pair of costa del mar sunglasses two months ago, and still cannot get a ship date. I have asked repeatedly to refund my money 100%. They want to charge 20%. This company is a JOKE! Rude customer service. Seems like there is only one person that works there. No they ...
Ordered sunglasses from Optics Fast in Nov. After billing my credit card & months of back & forth they now admit they never had the product and are refusing to refund my money. Now trying to get my money back. Utter rubbish, beware. ...