These people are completely incompetent! After working with them for almost 24 hours continuously, my computer is worse off than when I started with them. Putting aside the fact that almost no one therespeaks English as a first language and therefore is VERY hard to understand over the phone, they ...
I contacted omnitech support on 12/20 with a MS 2010 word problem. After a rapid 'on line' connection a very 'helpful' man spent 45 minutes chatting and a long time wasteing time off line. I was informedthere wasa seriousproblem and that he had fixed it 'temporarily'. The full 'fix' could take two ...
My Sony laptop was freezing. I contacted tech support and was directed to this company, Omnitech Support, on 11/17 which, apparently, is providing tech support for Sony. I paid them for a service contract as my computer was out of Sony warrantee. Since then I have spent at least 9 hours on-line ...
Several months ago I found this company while surfing for computer repair.."most problems can be solved in 15 minutes", so they give you a 15 minute "check-up". Annual package for monthly Optimization and problem fix is about $200 and they gave me 14 months. Selling point: ...
Windows Word sent me to OmniTech for 15 minutes FREE technical advice. I tried in the morning and was told after waiting for about 4 minutes that they would email me when they were available. Late that afternoon, they emailed me and after waiting 4 minutes again, someone finally signed on. I was ...
I wish I had read the experiences of others before lettting Omnitech take my money. Here's the deal: They will offer you 15 min free to solve your computer problem, but it consists of a sales guy connecting to your commputer and wandering around doing nothing until the time expires. Then comes the ...