I recently booked a Hotwire hotel room for 5 nights in Toledo OH for 2 visitors. When informed of the name and location of the hotel I was appalled. The Hotwire information on site was at best misleading and at worst, just plain deceptive. 1. HOTEL LOCATION: The site specified Central ...
I would have never bought anything through Hotwire if I didn't have the Entertainment Book rebate coupon. All I had to do was send them a copy of my receipt of my trip, a copy of my card, and the coupon. I was thrilled to receive a rebate. However, 8 weeks passed and still no rebate. I contact ...
I was looking at purchasing airline tickets through Hotwire.com. I had entered the important information that I needed. I just clicked on the link to read the Terms and Conditions when my computer froze up and screen went blank. There was nothing except a dark screen. I went to another computer and ...
After reading about Hotwires double the differance guarantee I went ahead a booked a hotel room in Las vegas, Nevada for one night. After I entered my credit card they sent me and email with the information about the room they had bought for me. (they don't tell you the name of the hotel until you ...
July I had purchased two air tickets from Hotwire departing from St. Louis to Atlanta. Hotwire charged me 500 and gave me tickets in the reverse order departing from Atlanta to St. Louis instead. Upon calling them they said that the tickets were non refundable and no cancellations were to be ...
The following is a letter i am mailing to them on 11/13. It is the absolute truth. Dont be fooled travelers! Dear Hotwire President, Please be advised, as CEO of this company, I understand customer service problems. I also understand the importance of resolving them, and pray they will be a return ...