I was looking at purchasing airline tickets through Hotwire.com. I had entered the important information that I needed. I just clicked on the link to read the Terms and Conditions when my computer froze up and screen went blank. There was nothing except a dark screen. I went to another computer and ...
After reading about Hotwires double the differance guarantee I went ahead a booked a hotel room in Las vegas, Nevada for one night. After I entered my credit card they sent me and email with the information about the room they had bought for me. (they don't tell you the name of the hotel until you ...
July I had purchased two air tickets from Hotwire departing from St. Louis to Atlanta. Hotwire charged me 500 and gave me tickets in the reverse order departing from Atlanta to St. Louis instead. Upon calling them they said that the tickets were non refundable and no cancellations were to be ...
The following is a letter i am mailing to them on 11/13. It is the absolute truth. Dont be fooled travelers! Dear Hotwire President, Please be advised, as CEO of this company, I understand customer service problems. I also understand the importance of resolving them, and pray they will be a return ...
Please avoid! I searched several sites for hotel rates in Medford NY. It wasn't until after they posted my credit card information was I given the hotel name, address and number. At that exact moment I realized the mistake (Medford, OR) and looked for a contact number to have problem resolved. ...
We ordered and paid for a room for 4 nights in Knoxville TN. They charged our creditcard the appropriate fee. When we arrived we found the accomodations less than required (my daughter had to sleep om the floor or in a recliner). Mainstay Suites refused to accomodate us with appropriate ...