Hello, I recently purchased a ticket from Hotwire for my wife. We need to change the return flight and have contacted Hotwire several times and have not been able to have the ticket changed. They indicated that all they can do is take down the information and have somebody contact us by telephone. ...
I recently attempted to book a Delta flight using Hotwire.com. I selected the exact departure times I needed and hit the "purchase" button. I was shocked to find the return flight departure time was changed from an evening departure to 5:45 A.M. I immediately called Hotwire to get this ...
I searched for a hotel in Fort Worth, TX and was offered a 3-star anonymous hotel that supposedly retailed for $239 at a rate of $59. It was supposed to be "similar to" Doubletree, Hilton, etc. HA! After I gave my credit card information the hotel I had been given turned out to be a ...
There is no customer service at all! I suggest Hotwir.com can get rid of the icon of customer service. I try to reach the customer service regarding my flight. I waited about half of hour, finally one man pick up my phone, he mentioned that he can't heard me, and drop my call immediately. I thought ...
I reserved a two-night stay starting the following day through Hotwire. A few hours after I made my reservation I got an email from Paypal that I had been refunded. I emailed Hotwire asking what I should do and got an auto-reply that I would be answered in under two hours. 5 or so hours later, I'm ...
Car reservations made through hotwire are NON-refundable. There is a good reason for this, they are EXPENSIVE like 16% more expensive. The best deals can be found by contacting rental car agencies directly by phone. I guess Hotwire needs to stay in business somehow. They would not even talk about ...