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Site: heb.com
Found 15 reviews / complaints
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Heb
Smoking in a non-area

I always go to H.E.B.in Elsa, Tx. And pump gas around between 8:00 pm and 10:00 pm. There is a white guy which is meant to be the security smoking in the area of the gas station. We have notified the cashier and his response was that he was on his break. Which I understand, my concern is that there ...

Heb
Deragatory & Rude Comments

When asked to put $16 on a separate card, she hesitated and seemed annoyed by it. I couldn't remember the P.I.N. To the new card and she kept making derogatory remarks like, "Oh really, you can't remember the pin." I replied, "I have several accounts with several P.I.N.'s and this is ...

Heb
Deli Soy Sauce

I went to deli, ordered sesame chicken and fried rice plate. Staff was very friendly. I asked for some small packets of soy sauce and I was told by the woman in the deli that I could find some soy sauce by the condiment section or I could get some at the sushi station right next to the deli. I ...

Heb
Rude

I was at the self check out and it didn't print my receipt so I went up to the front desk and asked for a receipt. She was like " oh, ok" and just walked away to help another customer. She came back and said it will take a WHILE, are you sure you want it?" I was like yeah, i just ...

Heb
Mismarked Items

Check your register receipts. I have had only one correct in three months! Today, 3 items of 10 were mismarked at the Louetta/Steubner Airline Store. The staff is extremely rude. Especially the Customer Service Desk. When told that specific items were ringing up wrong, they only offered 'attitude' ...


Heb
Double Charged on Milk

I went to HEB on Bellaire location on Monday 10/17. I have been rush to stop by that HEB late at night around 11:15 pm just to get a can of milk for my daughter. I give my credit card for my husband to pay for it and he swipe card only 1 time for 1 can of milk is 16.68. But 2 day later I check my ...