Placed a number of orders with DutyFreeDepot.com. Orders arrived with outrageous Customs Duty Tax imposed by Canada Customs. (Each carton of Gitanes cost $24 but $63 duty imposed.) Some items slipped through customs, and I kept notes on all orders. Sent messages detailing the number I received and ...
I thought it was too good to be true but like all suckers, I couldn't resist a deal. So I paid my money for tobacco and promptly received a payment email and shortly afterwards not one but 2 shipping emails. Dates of shipment but no details but at that stage I wasn't overly concerned. According to ...
On 16.09.2006 I ordered a bottle of Hennessy cognac and free 200 marlboro light cigarettes for delivery to the U.K. Their website promised if the items were intercepted by U K Customs and duty demanded from me then I should refuse delivery and the goods would be returned to them and they would ...
I put an order for 6 packages of cigarettes 2-26-07 with salesperson Bruce, 6 months later I'd not obtained the purchase and named Bruce and he assured me the purchase could be sent again. Per month later he mentioned these were out of the manufacturer I purchase but I really could exchange, ...
I ordered product from duty free depot in feb, and have not received anything yet, they do not have any way to check on shipment, they do not answer your emails, if after you send numerous emails they might answer one of them and give you the run around. From what I understand DutyFreeDepot is a ...
This company is a sham. At first they respond to your emails indicating the order is processing, going to be shipped, etc. Eventually when enough time has gone by, and you have not received your order after 2 months, they stop answering the emails. Unless you are prepared to give away your money to ...