I usually paid my Direct tv bill online and because of that, I guess Direct tv thought they didn't need to send me a paper bill. In March of this year I went online to pay my bill and noticed a large amount they said I owed. I called the customer service line and spoke to a customer service rep. ...
I too have been ripped off. Just signed up for Direct TV. Questioned the direct auto pay when talking to the Direct TV rep over the phone stating I did not want to do that. After he asked someone else (I presume) he said we that was OK we did not have to do that. BAM get an e-mail 1 day after ...
For years I had been with Adelphia, then Comcast. Last summer the AT I wanted to keep my charges at about $60 per month, what it had been with Comcast. The agent told me to go online to the change the package, which I did. The Choice package still shows up on my account page. About 3 months ago I ...
On 8-29-10, a technician came out to install service. My order number was 76693296. I asked the tech could he install the dish on a pole. He said yes, and would be going out to start installation. However, after only five minutes, he came back and said he couldn't, and his supervisor would come ...
I made the mistake of believing what the DirecTV salesperson told me. He said that the amount per month he quoted would not change unless I upgraded service (not true) and he said if I wasn't happy, I could quit at any time (also not true). Further, he said that the terms of my agreement was for ...
I subscribe to two monthly services 150 channels South Asian channel. Everything was working fine till last night. Since today morning the Asian channels satellite service is not working. I called their customer support and spent two hours trying to find out why those channels transmission was not ...