Their Salesman promised us that the service would work 99.9% of the time regardless of weather. We had this service in the past and had not been happy due to weather related outages. We told him this and he promised that it had been improved and now worked 99.9% of the time regardless of weather ...
My wife and I contacted DIRECTV to add another HD DVR to our account. We have been customers for almost four years and have never been late with a payment. Imagine our shock when we were told that we would have to pay over $300 up front to add another receiver! Add to that the fact there is a $50 ...
On November 10 I referred my sister to Directv. They have a refer a friend bonus, if the person signing up gives them your account number you and the new customer both get 100.00 worth of credits (10.00 per month for 10 months). My sister signed up and gave the sales person my account #, the sales ...
On September 19th I had a prior balance of around $82.00. When I upgraded to the HDVR around November or December I paid DirecTV over $100 dollars for the top of the line $199 HDVR since I was a loyal customer. At know time during the conversation did the customer service rep. inform me that I was ...
I canceled my DirecTV account two different representatives told me that DirecTV is notorious for this type of action/transaction. I am contesting the charge with my bank and have filed a complaint with the FTC. ...
DirecTv lives up to the services they supply. However, their customer service and poor business practices make them an inferior company. I signed up for DirecTv at the beginning of 2010 and have had a somewhat good experience in relation to quality. Several months into the contract I was ...