Site: directv.com
Found 1320 reviews / complaints
Page 212

DirecTV
DirecTV - Unlawful Billing, TERRIBLE Customer Service that LIES and LIES some more

On July 14, we finally gave up on the box that we purchased from DirecTV that NEVER worked properly. We went to Best Buy and just as we had done more than once during the 10 years we had been loyal DirecTV customers, we bought a new one. We asked which box we needed and the Best Buy employee ...

DirecTV
Misleading tactics!

TV & Radio Pablo18 0

Beware! DirecTV has turned into a lying, scamming company. Called us to say 'we need to replace your HD receivers or you won't be able to receive HD channels anymore'. We said 'okay, whatever you have to do'. The guy showed up 4 hours late, did the job, NO work order or any other paperwork. Now we ...

Direct TV
Billing customer service extra fees

TV & Radio John Bradshaw 0

They've the toughest customer support. We obtained a statement that had 80 bucks worth of ppv. They claimed these were gonna credit it a few months before. Its currently included back to our statement. We settled by debt card and approved our cost of 65 bucks then we obtained our bank record they ...

Direct TV - HD TV
Bad service, deceptive business practices

Electronics and household app. Unhappy Custome21 0

Ordered HD TV from direct tv they sent incompetent installer who could not install hd tv after 4 hours he left called Direct tv to complain was hung up on 4 times then they said at least he was on time. Would reschedule in about 2 weeks they did not care about customer satisfaction and told me this ...

Direct TV
Poor Customer Service

TV & Radio John2682 0

We had the unpleasant experience of rearranging our schedule to wait around for a promised install of Direct TV on 11/27 between 12-4 PM. We actually took a vacation day for the special occasion. When I called at 3:30 PM the day of the installation to verify that an installer was still scheduled, I ...

DirecTV
Bad customer service

TV & Radio Amanda S 0

To begin with I do want to declare I had been informed I had been an A customer, the final repetition I spoke to explained I had been a "reoccurring issue customer" nicely I suppose I will consider my reoccurring $200 buck per month cost elsewhere. I discover that really unpleasant. My ...

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