I had directv about 2 yrs ago, they took my system and tranfered it to my wifes name at the time. I got divorced... Got directv again, had it put in for my kids... And they transferred it again into my ex wifes name, in the customer agreement it states that they cant transfer accounts into someone ...
We were contacted by collect tech systems, a collection agency that direct tv now uses. I was told that I owed them over 200.00 for terminating my services. I hung up on them and immediately contacted the customer service department and spoke with them. After telling the rep that this was ...
As an individual with a mathematics learning disability I've gone through a local organization called "Rep. Payee" to budget my expenses for me. This organization is used by several people in my hometown and the surrounding suburbs. I present them with my utility bills and the amount of ...
This is just a word of advice coming from a "directv employee" to potential customers looking for service out there. I put that in quotes because (and I will probably lose my job for this) when you call the toll free number you are indirectly speaking with directv. You are actually ...
Since Nov I ahve been trying to get an overpayment on my account back from them. My account is closed. I was told at one time, that I should have it by Dec 15th. Dec 30th, I called again said they would rush it. I called again today, Jan 24th. I was told that the amount had been approved. Ofcourse, ...
When we recieved our last monthly bill from Directv, about a week later we recieved a collection notice also. They didnt give us any time after our last bill to make our payment on the date due. And we have to have a collection on our credit status. ...