Credit One Bank
I have called their call center 3 times in three months trying to cancel my account with a zero balance, and they simply will not close it
I have tried 3 times to close this account with a zero balance, and every time the agent on the phone tells me the account is closed. A few weeks later, I receive a statement. They simply will not close the account. Each time I requested a letter stating the account was closed with a zero balance ...