On Dec. 4 2010 I noticed that Cox Comm of Irvine had debited my checking acct. $150.16 exhausting my funds. This was noted on my on-line bank statement as a pending debit card transaction. My discovery was at 6AM on a day I was scheduled for a business trip out of the country. I reported this to my ...
After spending hours and hours on the phone with Sprint and Cox cable, I am still not able to use my Cox email with my Sprint Blackberry. Customer service at both companies has not done any follow up and apparently this is a problem unique to Cox Cable email. Buyers of Sprint BlackBerries who also ...
I called Cox and ordered the internet and cable tv. Bundle, the price was 95.00 per month. I agree to this price, and was informed by the salesman there was a 100.00 deposit required to connect service which I paid with my credit card. Then two weeks later I get a bill in the mail for 348.18 minus ...
Below is the comment I sent to Cox Communications... I just spoke with a customer service representative for an explanation as to why my bill was so high (had not received the paper bill - just noticed amount on the internet which is not detailed) The CSR informed me the reason the bill was so high ...
Cox Phoenix, Technical Support Reps - Alicia ID#36049 Eddie - ID #36096 I am absolutely amazed at the arrogance, ignorance and blatant deceptive business practices. First, let me begin by saying I have over 25 years in the Information Technology field, I possess many industry certifications and ...
After canceling COX for my BUSINESS PHONE LINE, several months passed and COX sent a bill for excess of $880.00 claiming early termination fee. After requesting PROOF of agreement to the early termination fee, COX representative Carla Jordan sent a FRAUD document which ADDED (inserted) a ...