For the past 16 years I have been putting up with their rate increases ever 2 to 3 years with no plausible explanation. They bill you for 2 months, instead of one and charge a $5.00 late fee if you only pay for the month that is due. So each month I have paid a $5.00 late fee though I had net yet ...
COX high speed internet is not always high speed. As an IT professional with over 30 years of experience, I have analyzed the network and determined that the neighborhood I moved into is over subscribed. Yes, there are modem signal levels, yes there are wireless interference. You can't argue with ...
This cable company sent out a flyer with 3 services for 1 price as a special as we just moved. The services were, Cable, internet and telephone. I up graded from "there special price" to DVR and unlimited calling, local and nationwide. My first bill was $426. I called and the lady said ...
I paid my cox cable bill on the cox web site and when i checked my bank acct. They had actually taken out of my acct. 2 payments of $213.72. Not knowing this immediatly, i paid the rest of my bills on line too, and it ended up overdrafting my acct. So i ended up paying a fee because of that. I have ...
I purchased a cable modem off of Craigslist to save $80 on the retail cost of the Motorola SBG6580. I called Cox and had my service activated with this modem, only to have my service "Temporarily Disabled" a few days later, with a Cox splash screen indicating that I need to call Cox to ...
Words cannot even describe my outrage, disgust, and disappoint with their underhand business practices and sub-par technical support. April I called Cox to inquire about changing to Cox internet service. The sales rep offered me a bundle rate that included internet, same expanded services that I ...