Over the years I have dealt with cox communications because it is the only cable company available in my area unless I use satallite. I would not recommend this company to anyone because they use hidden fees that aren't apparent until the bill arrives. I have been charged for "free ...
Cox Cable in Orange County, CA is the worst customer service you will ever find. They should consider making a seminar for how to turn customer service into * on earth. Nobody can do this better than Cox. Their CSR's will NOT let you speak to a manager, trust me I tried. They will transfer you ...
We had an account with Cox Communications of Florida. I asked them specifically, Does our account include FREE UNLIMITED LONG DISTANCES TO CANADA. And the answer was YES from the representative looking me straight in the face in their office. I told her, I am going to be going to Canada, and my ...
The corporation has got the toughest customer support possible. I plan a of support 1-2 weeks ahead of time, quit to visit the shop, had my mother-in-law waiting to answer the doorway. Allegedly, the technology statements he turned up pulled about the doorway, and remaining. No notice, nothing! I ...
After repeatedly trying to get my phone fixed I was advised to set up an appointment it was in the wires. However there are 2 very elderly ladies here that may need medical attention at any time I cant even dial 9ll. I have filed with the FCC and plan to do more. One of the ladies mother is a judge ...
After receiving numerous crank calls (most in the early hours of the morning), my husband and I got suspicious and checked online to see if our home phone number was listed anywhere. We have been paying since September to have our number unlisted. We never thought to check to see if Cox was ...