Site: cingular.com
Found 254 reviews / complaints
Page 40

Cingular Wireless
Promised credit of 728 minutes never applied and $819 bill appeared

I have been contesting a $187 bill with Cingular for over a month. In July and August I received two letters from Cingular telling me that because of previous mistakes made on Cingulars' part, they were going to credit my account 728 minutes. It was never done. I contacted customer service about ...

Cingular Wireless
Poor service on military bases and early termination fee not waived

We have 4 to 5 months left out of a 2 year contract. We have put up with bad to no service the whole length of the contract. I have requested and been denied to be released without an early termination fee. There is no service at my daughters high school and there is poor to no service on the ...

Cingular
Repeated billing errors and upgrade with no record on a trucker plan

My husband drives truck over the road but he only calls about 8 diffrent phone numbers. We have had service with cingular for 17 months now and have never had a bill be right. I have showed them where he has been talking to someone and may have been a 29minute call and the call right behind it be 1 ...

Cingular
Account balance refund promised but never sent after cancellation

I electronically sent the wrong amount to Cingular Wireless by several hundred dollars. I recently got a new cellular phone, so I called Cingular to cancel my account on June 16th and spoke with Nole Jordan. He told me that they would send me the balance on my account within 3-7 business days. As I ...

Cingular
Early disconnection fee charged after moving to area without service

The sales rep at Walmart said no early disconnection fee would be charged if you move to an area where no Cingular service is available. I moved to such an area but the Cingular company said they have no control over what their sales reps say. They refused to do an investigation or to remove the ...

Cingular Wireless
Per-message charge of 10 cents for messaging stated as included in plan

This is the deal. Cingular Wireless states in the contract that messaging is included in the package price. And it does not spell out a conditional charge as in call forwarding. If you use this feature you pay extra. Or with roaming you know it spells out you pay extra. But with messaging it says ...