Using Cingular Prepaid wireless since 2001. My instruction book states I have 14 days from the expiration date of the prepaid time to reinstall more time and have the remaining time rollover. I purchased a Prepaid card 12 days prior to expiration date. I called to install it 5 days prior to ...
We signed up for Cingular service back in 10/19. When we originally signed up for service it was in Lubbock. The Family Talk plan we have shows that we are covered for anywhere in the panhandle of Texas down to Dallas. We called and verified that service would be active for us here in Amherst, TX ...
Cingular wireless charges customers each time a key on the phonepad is touched. This practice allows rollover minutes to be used up very quickly. In essence each time the phone is accidentally touched (even one key) the phone processes it as a one minute phone call. This is unfair and unjust. Along ...
I got my service in October via the phone... They shipped me a phone that I didn't want but b/c it was a contract via phone I would have to mail it back to where they placed the order from, then wait for them to send me a new one. The phone wasn't much different from the one I wanted so I just kept ...
E-Mail Message to Cingular, Last offer, 50% of bill, Amber Connell Cingular Wireless Office of the President Dear Amber Connell; Thank you for taking the time to correspond with me My problem first started when I added a third phone to my calling plan. The phone was ordered via internet. Without ...
I was a long time customer with Cingular and after two years, never ran into any billing issues. 2 years into my service plan, I called to add long distance to my existing plan. The rep upgraded my plan and stated it was effective to date and my billing statement will reflect the change. Once I ...