I have been a customer of Washington Mutual Bank for the past 5 years. I am a simple working class guy in Seattle not a Techno Millionaire. My paychecks are automatically deposited I have not had a lapse in employment since I have been with Wamu. Recently Chase Bank took over Wamu in Washington and ...
After 4 yrs. of using and faithfully paying our Chase credit balance we received a letter notifying us of increases of monthly interest rates from 7.37% to 19.5%. If we did not accept the increased rates our account would be closed to further use. A customer service representative was totally ...
My wife deposited $160.00 CASH into her account at the drive-up window at our new Chase Bank (formerly WAMU). I confirmed the deposit on-line that Friday. Monday, however, I noticed the bank had reversed the deposit for no apparent reason. My wife called the bank. They could offer no explanation. ...
My story is not uncommon, however the rates and the level of punishment for 5 days of making the payment past the due date is just ridiculous. I have been a Washington Mutual customer for 3 years and the card services were fair and clearly understood. When Chase bought out Washington Mutual things ...
My boyfriend and I signed up for a Chase credit card 3 years ago. We have been paying over the minimum payment on our $2700 limit since we got the card. We have never had a late payment until June. It was a complete mistake due to me making the payment online and it not posting until the day after ...
In August or September a person unknown to me acquired all the information he needed to used my Washington Mutual Credit Card. This person changed my address once in August to one in Philadelphia and once again in September to one in Brooklyn (I live in MA). He then proceeded to charge $15,000 on ...