Incredible. Just received my statement raising my min payment due from 2% to 5% on a $75,000 balance. Called customer service who stated that they had the right to do that based on the contract. I told them that when they extended the credit it was funny that they made a big point of telling me ...
Chase lowered my Credit Card limit without prior notification. The company claimed I had not had the credit limit long enough. I have had this card for years with the higher limit. Chase recently acquired the account from WAMU so the account was new to Chase, but was NOT a new account. Chase ...
My CD is up today and I happen to be on vacation out of the country... I have many CD's and never a problem closing them even while on vacation. Well today after 2 hours of calls and lots of people (not toll-free) I am told they could close my account and send me MY money only if I answer questions ...
I found out about the increase in the minimum payment rate from 2% to 5% only just today. Chase told me that they sent a letter in June, but I never received it. On a $20,000 balance, this is almost a $600 per month increase, which is incredible. It would have been nice to have received some ...
I received a letter in the mail from Chase today telling me they have closed my account. They stated: "the available credit on my bankcard is too low", " Too few open accounts with time on file greater than 24 months" "average length of time since bankcard (s) opening is ...
I have applied to Obama's loan modification plan for my owner-occupied and my primary residence in May due to a financial hardship caused by the recession. I submitted documentation as requested in May and again in July verifying my income and my residence and the hardship. Chase never sent me any ...