Site: charter.com
Found 160 reviews / complaints
Page 13

Charter Communications
Reneged on BBB agreement padding bill Eunice, LA (Local Branch)

In May of this year, my local Charter office in Eunice, La. Lost my check for $124.87 (for two months' payment of internet services). The payment was mishandled by a Charter employee at a Charter drop-box. Needless to say, I was subsequently disconnected. When I called the 1-800# to complain, they ...

Charter Communications Bundle Rip Off
Charter tells you the price for bundle will be 118.97 tax for 3 services, but bill far more than that

Charter offers a bundle package of 118.97 for internet, phone and cable. They tell you its a 2 year deal. You get 30 days free trial. After that it is 150.00 to cancel. No contract comes in the mail, nothing is signed. The first bill does not come until 45 days into service. This is where they get ...

Charter Communications
False charges and collection after closing account

The same as many other reports I've seen here... Closed our account with Charter after moving and switching to DirecTV. Received a bill for converter boxes and cable modemm although I'd been told the cable modem was a purchase when we got it. Since I didn't need it anymore, I sent it back (Wife ...

Charter Communications
Charter a.K.A. Crooks!

I was already sick and tired of Charter and their high rates/monopoly on the cable and internet service in this area... But this latest fiasco really has me TICKED! We were having a rough time due to the way things are going with the economy right now and we got behind on our Charter bill for ONE ...

Charter Communications
Switched to the "bundle". Service technician came out and now our alarm system no longer works

Today, March 11 a service technician from Charter Communications came out to make the switch to "the bundle". First of all, my wife received a call at 1:15 pm from the automated system confirming the appointment between 1 and 2 pm and no one showed up. However, close to 6:00 pm the ...

Charter Communications
Deceptive sales, rude customer service, Nationwide

Wow, I thought I was alone with my Charter HSI problem. Let me say first that I have no complaints with my service. My problem is not nearly as drastic as many that I have been reading, but there was definitely deception when I signed up, and very rude customer service when I tried to correct it. ...