If you're looking for a Wii this season, DO NOT go to this Best Buy. When I entered the store I was told by more than 4 employees that the Wii systems were out of stock and sold out. Seeing as to how they were such a popular item, I figured that it was true and all the Wii's had been sold. I ...
I work in the DC Metro area but live on Maryland's Eastern Shore. On Black Friday (11/28/08), I went into the Best Buy in Reston, VA to check on an advertised deal. My very first question to the sales person was if I could order the products from their store but have it delivered and set up in my ...
I purchased a Toshiba laptop through bestbuy. It ended up to become only a worthless bit of Crap. However bestbuy don't return my cash, they don't present an exchange... But rather I'd to spend of wallet in order for them to return it to toshiba and also have toshiba do the repair that they ...
Be very weary using best buy in-store pickup. They are not professional about this service at all, and they are very misleading. They will tell you online that the item is in the store, but then when you go to the store it is not guaranteed the store has the item. This can be irritating as you can ...
It has taken over two monts of no return calls broken appointments and just the worst customer service I have ever experienced in my life. I called Best Buy to have my 50" Samsung serviced due to panel failure. They person on the phone made an appointment for me. I took off work and the ...
So, today I called Best Buy, and worked my way through the automated phone service and pressed 3 for customer service. The phone rang for 11 minutes continuously. Yes, 11 nonstop frustrating minutes. I hung up thinking i had pressed the wrong extension. I went through it again, exactly the same, ...