Complaint / Review
Barnes & Nobel
Refuse to honor gift card

My young grand daughter received a $25.00 Barnes & Noble gift card. When she tried to use it Barnes & Noble refused to let her use it and said she needed to have a credit card. I asked why and they said she "might" spend more than the $25.00 and the credit card would be used for any overages.
I said she would make sure she didn't spend more than the $25.00 and they still refused.
I asked for the return of the money and Barnes & Noble refused.
Is there any way to get her money?