I am current AT&T customer waiting when my one year contract expires to terminate the service. I had a negative experience from the very beginning when they promised me 300 in-plan minutes, but after 30 days in my next bill I surprisingly found out that I have only 200 minutes. I spent almost 8 ...
I call At&t's customer service because I get charged about 500.00 dollars in roaming charges while I am visiting NY with my wife. I explain to the representative that I had "nationwide toll calling" and that I had traveled to Miami in the past year and I was never charged roaming plus ...
I used AT&T wireless from 8 to 9. When I signed the contract, it was $29.99 per month with 1250 minutes days and nights and weekends. I didn't cancel it on the day that my contract was up instead, I extended another month thinking it would be the same plan. Unfortunately, I was billed over $300 ...
AT dated December 1 and January 22 (sent certified mail), both were never processed or answered. I spoke with numerous AT all have stated that AT&T Wireless was in the fault. I spoke with representatives at various AT&T Wireless retail outlets and asked them questions regarding the call ...
Whenever you change service levels or call with questions, AT&T Wireless reps try to offer you 'new opportunities' or 'free' this-and-that, all of which have 12-month contract extensions attached. Often they do not disclose that. When you discover it months later, they claim that you agreed to ...
After reading the astronomical amount of complaints on this website I came across something interesting. It seems that AT&T likes to charge it's customers "wages" for collection action. I was wondering why my final bill from previous service 2 years ago had more than doubled after I ...