Worst service, worst cellular phones company on the market. I'm from Illinois, AT&T says that "no roaming charges in the states around Illinois ". I used my phone there and they charge me for roaming (double bill). I was AT&T customer for 4 years and I received from them ...
I purchased a cell phone plan through AT&T through a local AT&T store in Lansing, Michigan. The AT&T agent explained to me when I purchased the plan that it covered long distance for the United States and its territories as long as it showed AT&T on the screen. He explained that if ...
I signed up with AT&T 5 days ago and got a deal in which I received a free NEC 525 mobile phone and I signed up with a 1 year agreement. I also signed up for an additional $5 to be charged to my phone bill monthly for phone insurance. I was told that if something happens to my phone - if it ...
This is another long story that I'll try to keep as short as possible and give you the Readers Digest version. Last September 03, I called AT&T Wireless to cancel my wife's phone as we were not using it that much. At that time we were on the $59.99 for 500 combined minutes with long distance ...
I purchased 2 cell phones with a two year contract. After about 1 1/2 years I needed to replace one of the phones. After receiving a new GSM phone and national package the phone did not work in my house (poor GSM coverage). After numerous calls to Customer Care I had to eventually return the phone ...
My one-year service contract will end 03/18. I do not have money to continue service. So I wrote e-mail, then snail mail, confirming my request of service and account termination. They want me to call 1-866-293-4634 to cancel. I am hard of hearing. I can not have verbal communication. (Cellulars ...