We bought LANE reclining sofa and matching loveseat @ Ashley Store w / the 5 yr. Extended warranty. Came ripped on back of sofa... Took them 1 yr. To come fix it only after reclining mech. Failed... Then 6 mo. Later had to fix again. After 3 mo. Of numerous phone calls they have agreed to give us ...
We purchased a brand new loveseat and sofa with recliners on them both. They are supposed to be leather but they're not! The loveseat arrived with a rub (burn) mark, I refused a repair and demanded a replacement! The couch has very weak fabric and the slightest pressure causes damage. I have had my ...
I purchased a bed and mattress set from Ashley furniture on April 2. I was told it would be delivered in two weeks. Well two weeks later I called them only to be told it will be instead of two weeks, two months. Customer service was very rude and the store of purchase did not seem to realize there ...
I purchased a couch table from Ashley Furniture (Skamers) also it was fixed all around the back. I introduced it directly into get traded plus they explained they would not trade it becouse used to donot document a within 3 times. Not everywhere about the paperwork i received claims that I'd 3 ...
We own a new home that has been caught in the downward spiral of the housing bust! To help recoup some of our expenses, we decided to rent it furnished for Super Bowl week. Rents in our area, close to the stadium, were going for 10-15 thousand for the week... Furnished! Ashley Furniture knew ...
We purchased a home table (secretary & hutch) on September 10 in the Winston Salem shop and were informed it'd get to three months. Many calls and four shipping times later and we ultimately obtained them on December 29. They transformed the shipping period 3 times your day of shipping and ...