I purchased a new home and bought a leather sofa from Ashley. The sofa have had several problems ranging from holes in the leather to defective frames. I think they are getting this sofas back from other people who found the defects and they are repairing them and delivering them to other customers ...
We purchased a sofa and a hide a bed from there Fairfield, California store. What you see is not what you get. Buyer Beware!!! The product they delivered were not the same as in the store showroom. The colors we not an same nor the quality of merchandise. The workmanship looked like children put it ...
Be careful. Ashley Furniture allows a company called TRS (The Rental Store) who is actually a collection agency, to review your layaway file so that TRS can call and ask if you want to get your furniture earlier they will finance it. It is a rent-to-own that costs 3x's the amount of the furniture. ...
Sat on a very comfortable sofa in store in Brandon, FL. Sofa was delivered yesterday and it sat like a picnic table. Immediately called store, salesman said I had to call Customer Care, CC said unless it was "damaged" they were not going to pick it up. I was supposed to have received ...
Two weeks ago I ordered and paid for two lamps from the Catonsville store. They stated they would be delivered via truck from the Waldorf, MD store as store about an hour's drive away. Every time I call the store - the truck is always due in that day but no one ever calls you to let you know that ...
Ordered furniture on Labor day, paid $4000. Right then. Promised delivery by weekend. They called, said it would be another week. 2 weeks later delivered 2 pieces, the bed frame and mirrored chest. Almost 2 weeks later finally got mattress and box spring. My last piece is due to be delivered Oct. ...