Some tips about what has occurred in my experience... I documented issues that I had been having with my sectional/person to some customer support representative around. 7 days prior to the manufacturer guarantee was up in may. Following a support individual arrived and noticed the sofa, he ...
I purchase furniture's from Ashley Furniture since may I was given a delivery date schedule for June 22nd and here it is July 16th I have not received any furniture I would not recommend Ashley Furniture to anyone I went to the store an spoke with the store manager and ask him what was taking them ...
Ashley furniture dealers sold us a couch three months ago that's olive colour with two end recliners that is falling apart. The cushions on the ends are sinking into the middle. The stuffing on the foot rest are flat to the wood. The recliners won’t stay extended. The foot rest on the recliners ...
We found all our home furniture at the Ashleys Home Store. Little did we know that in 4 months all our living room furniture would be sunk in & look 5 years old. We have to stuff it with pillows just so we can get up out of it! We were told by the warranty inspector, that to fix it he would ...
Even though all Ashley Furniture are independently owned and operated, the four in South Jersey, Turnersville, Northfield, Cherry Hill, and Millville are all owned by the Crest Furniture Company, the same people who own the Value City Furniture in NJ. First what anyone should know is that the ...
Worst customer service ever. My daughter purchased a sectional couch. When the delivery men were bringing the couch in through the front door they snagged it and tore the couch. Ashley refuses to replace or refund the money, stating "that it is not company policy". Even though they ...