I had the same problem. My furniture have a manufacturing defect. I was suppose to get another one and I also order $8,500 worth of more furniture. I did not receive a replacement for the defect nor did I received the purchased furniture. The replacement cost. $2,600.00 and we put a payment on the ...
Again, beware of Ashley Furniture. There is a reason why it is reasonable, it breaks after a couple of years and even the after market insurance company Guardian Insurance Furniture protection insurance will not cover their workmanship. What does that tell you!!! I purchased a dining suite and ...
On July 26, we paid $1,064.10 for a desk and were told it would take 45 days to receive it. On the 45th day we called and were told they would call us when the desk arrived. Last week, we found out the store was closed. They took our hard earned money when they knew their business was going down. I ...
We ordered a mattress set on july 19th from Ashley furniture in Roanoke Virginia. They said it would take approximately four to six weeks before they would arrive, it is now sept. 16th and we still have not received them and we can't get a refund either. Customer service keeps telling us they are ...
Like many of you we too purchased furniture from ashley at our local store in Kansas. What crap they delivered to us was horrible. Both our club chairs were defective. One had an obvious busted zipper. We called the store and spoke with the manager. She informed us of the restock fee to return ...
I bought an Izod bed which claims to be an Ipod/MP3 player. USB port does not work. They do not have any information on this bed. Will not honor warranty or Ins. Bed came defective with little info. This bed corrupted my Ipod. I also bought a kitchen table with stools. All the stools are broken. ...