Two weeks ago I ordered and paid for two lamps from the Catonsville store. They stated they would be delivered via truck from the Waldorf, MD store as store about an hour's drive away. Every time I call the store - the truck is always due in that day but no one ever calls you to let you know that ...
Ordered furniture on Labor day, paid $4000. Right then. Promised delivery by weekend. They called, said it would be another week. 2 weeks later delivered 2 pieces, the bed frame and mirrored chest. Almost 2 weeks later finally got mattress and box spring. My last piece is due to be delivered Oct. ...
I had the same problem. My furniture have a manufacturing defect. I was suppose to get another one and I also order $8,500 worth of more furniture. I did not receive a replacement for the defect nor did I received the purchased furniture. The replacement cost. $2,600.00 and we put a payment on the ...
Again, beware of Ashley Furniture. There is a reason why it is reasonable, it breaks after a couple of years and even the after market insurance company Guardian Insurance Furniture protection insurance will not cover their workmanship. What does that tell you!!! I purchased a dining suite and ...
On July 26, we paid $1,064.10 for a desk and were told it would take 45 days to receive it. On the 45th day we called and were told they would call us when the desk arrived. Last week, we found out the store was closed. They took our hard earned money when they knew their business was going down. I ...
We ordered a mattress set on july 19th from Ashley furniture in Roanoke Virginia. They said it would take approximately four to six weeks before they would arrive, it is now sept. 16th and we still have not received them and we can't get a refund either. Customer service keeps telling us they are ...