Today was the 3rd time we had our service technician not arrive on time. When we called A & E to have someone assist us or to at least listen to our complaint about their lack of customer service, we were told that no one could help us. The managers also said that they could not assist us and ...
I too have had a HORRIBLE experience with Sears/A & E Factory Service and will never buy a product from Sears or a retailer that utilizes them for any type of appliance repair service. We called A&E in September to repair an $750.00 built-in LG Dishwasher that was only four years old and ...
After speaking to a specialist over the phone and explaining the problem i had with the control panel of my Maytag dishwasher a repairman came to my home (first available appointment was 10 days later). He showed up late (I waited from 8 am - 12 pm, and he did not show up until almost 1). All he ...
My 7-year old Maytag dishwasher panel and latch were broken and repaired on June 1; August 30th, that is within the 90-day warranty - I called A E to schedule an appointment; they claimed that the warranty did not apply; after checking, I determined that it applied and cancelled the service call to ...
A repair person came out and diagnosed my washer and order a new logic board to fix the issue. After waiting two weeks, the second repair guy came out looked at the washer and said "oh I never recommend repairing these washers, this won't fix the problem." Not only that he was 2 hrs late. ...
There are service groups used has home appliance warranty companies. I use UtilityPro out of Peachtree City GA. I pay 33.80 a month but you have to pay then entire amount of over 400.00. My washer and dryer broke down. Called and was set up with A & E factory service. First you receive an ...