A&E Factory Service's Shawnterra called from VP Dale Reeder's office this morning in response to my complaint to their office regarding my Kitchenaid Ice Maker. She basically called to say "tough rocks that our service sucks". She merely reiterated that they don't bother to carry the ...
After waiting a week for our first appt, we have had an additional 3 service calls in the past 2 and a half weeks; had 3 parts installed and A&E Repair Service has still been unable to repair our Whirlpool Cambrio washer. We have already invested $250 with this group to fix our washer so will ...
A&E technicians do not come to the scheduled appointments, and we only find out about this when we call to find out why they are not there yet. A&E then "apologizes for the inconvenience", and offers us yet another appointment in approximately a week. This keeps happening over and ...
Bought a sony LCD tv 7 mths ago and have had problems getting it serviced. The second tech came out after I called when receiving replacement part and found the 2nd replacement board inoperable. Waited 4 weeks for parts, called 4 times and finally arranged an appointment for today the 29th between ...
On July 18, service man came to replace a fan on my microwave, during the service he rolled the microwave on the table and damaged the control panel. Technician claims that he is not responsible for damaging the control panel. He offered me a free service if I pay for the control panel. I contacted ...
A&e factory service scheduled 2 apt, and did not keep either, customer service as well as supervisor did not care to resolve the situation and i was left with no repairs after they came out fixed an left then broke down, and did not come back to re repair the job they did... ...