I had been recently scammed With A&E Factory Support. They sent an inexperienced support specialist that didnt actually provide a torch to identify a washer problem. The specialist quit a laundry-list of items which may be incorrect without checking the applying totalling $700 on the 6-year old ...
On June 11, they have scheduled the appointment from 8 till 12. At 12:15 I called them to ask where they are and they said that technician got sick and they will not make it. I have rescheduled to June 13 from 8-12. They called to confirm on June12. On June 13 I called at 8:30 to make sure that ...
I called the online number to set up a call. The appointment setter tried to sell me a $250 package for the repair. I explained all I wanted was a service call and estimate and she quoted me $75 for that. The tech arrived and quickly discovered a airblock in a line which fixed the problem. No parts ...
A & E is the worst company I have ever tried to do business with. When my Whirlpool washing machine broke, I scheduled a service call. The technician came out and told he he did not have the parts to fix the machine but would order them. The parts finally arrived 2 weeks later and when I tried ...
Brand new kitchen (new sink, drain, dishwasher, hoses, etc). The dishwasher isn't fully draining midcycle, leaving dirty water to "wash" the dishes, standing water in the bottom of the dishwasher at the end of each wash. So Whirlpool sends out A&E Factory Service. The first guy they ...
They were the most awful company I have ever dealt with! Whirlpool set up an appointment to come out and fix my washing machine and this is the company they sent. They came out to diagnose the problem and then said the parts needed to be ordered and delivered to my house. They set an appointment ...