American Airlines was awful to me. They lost my luggage on a flight from Shanghai to Chicago (or delayed as they like to call it). They offered absolutely no accommodations to me. Although they found the bags the next day they sent them to the wrong address, my parents address rather than mine! My ...
I booked a vacation through Orbitz.com and was given an American Airlines flight. I saw online that the first leg of my trip had an unassigned seat but the flight was full. I called AA to verify that I indeed had a seat and was not placed on standby. I had read somewhere that AA outsources their ...
I am writing to seek assistance in replacing a voucher for a cancelled plane ticket from American Airlines; the voucher was destroyed in a fire. I purchased two tickets from American Airlines in the amount of $1228 per ticket for a trip to France. In July I canceled the trip due to a family ...
I called American Airlines to book a ticket for myself and my husband for his block leave before he leaves to Iraq. I told the rep. Multiple times that this had to be a refundable ticket because his leave can be changed at any time. He promised me that these were refundable tickets and assured me I ...
I received an e-mail from American telling me that they had changed four of my six flight times. I had arranged this flight about 5 months before departure date. 45 days out, they tell me that everything was changed. I called and complained and Regina said I could get a full refund. I called ...
While traveling to Miami, FL on Feb 8 on American Airlines out of Chicago O'Hare. After going through security and check-in, after arriving at our hotel in Miami we discovered our brand new in-the-box underwater camera was no longer in the box. They were kind enough to leave the empty box however. ...