I received an e-mail from American telling me that they had changes four of my six flight times. I had arranged this flight about 5 months before departure date. 45 days out, they tell me that everything was changed. I called and complained and Regina said I could get a full refund. I called ...
While traveling to Miami, FL on Feb 8 on American Airlines out of Chicago O'Hare. After going through security and check-in, after arriving at our hotel in Miami we discovered our brand new in-the-box underwater camera was no longer in the box. They were kind enough to leave the empty box however. ...
My 1000-dollar digital camera was taken out from my luggage. It was gone when I got to Boston, coming from Miami. I called American Airlines but they said they only cover shoes and clothing. I don't care if TSA personnel, or any other agency did it, the airline has to guarantee the satisfaction of ...
American Airlines' online itinerary gave us 2 hours in Heathrow to connect to "one world partner" British Airways. This would have been fine before 9/11 but if you need to take a bus to another terminal to make the connection you need to go through Security again, losing up to an hour in ...
I checked my bag with American Airlines at 6:20 am with American Airlines in Minneapolis on Monday, June 18. When I arrived in Little Rock at about 8:30 P.M., it hadn't arrived with me. I was told at the baggage office that it would be a good idea for me to wait for the 10:30 P.M. Arrival of a ...
1000 miles if you receive newsletters for three months. I emailed and received the reply below. I followed up with a phone call and found that the reason was that my email address was bouncing, but I received all the newsletters weekly as scheduled, and even received a test email that the agent ...